© Helvetas

Conflict Sensitive Program Management

© Helvetas

Conflict sensitivity is the awareness that our work, presence, and behaviour can have unintended consequences on conflicts and social relations. It means taking action to avoid negative effects and to reinforce our positive impact. Conflict sensitivity is an institutional approach at Helvetas, which means we integrate conflict sensitivity into all that we do.

Why conflict sensitivity matters

Conflict sensitivity should be an integral part of all humanitarian and development interventions. Working in a conflict-sensitive manner reduces the risk of inadvertently contributing to tensions and conflict, and helps to identify opportunities to contribute to social cohesion. It increases acceptance, reduces security risks, and strengthens project sustainability. In fragile and conflict-affected situations the risks of doing harm are particularly high. For this reason conflict sensitivity is a core component of Helvetas’ Fit for Fragility framework.

How we apply conflict sensitivity

Helvetas staff and partners apply the approach set out in the Helvetas manual 3 Steps for Working in Fragile and Conflict-affected Situations that is based on the Do No Harm approach. The three steps are i) understanding the context, ii) understanding the interaction between interventions and the context, iii) taking strategic decisions on how to adapt project management to avoid risks of doing harm and, where possible, to contribute to transforming conflict.

 

The approach is applied throughout the project or program cycle with initial analyses and adaptation measures being regularly reviewed and updated. Staff and partners receive regular online and face-to-face trainings on how to apply the approach. Additional support is provided by conflict sensitivity experts based in the region and at the head office. In addition, Helvetas places an emphasis on the importance of individual behaviour and takes this into account in recruitment and provides training to equip staff and partners with the attitude, knowledge and skills to act in a conflict-sensitive manner.

3-step approach to work in fragile and conflict-affected situations

How can Helvetas support you?

  • Provide access to tools and instruments for applying conflict sensitivity
  • Conduct conflict sensitivity assessments and evaluations
  • Assist in finding specialized partners or consultants
  • Provide coaching and advice on applying conflict sensitivity
  • Design and deliver trainings and workshops on conflict sensitivity
  • Develop organizational strategies for mainstreaming conflict sensitivity
  • Document good practices and lessons learned

Further information

Download the full publications and learn more about our projects related to conflicts and about typical conflicts arising around natural resources management:

Our quarterly newsletter “Highlights”

For development practitioners and anyone interested in our projects and approaches.

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